Delivery & Shipping Policy
Shipping Timeline
Order Processing: Orders are processed within 2 business days after payment confirmation.
Delivery Timeframe: Once processed, deliveries typically take between 2 to 7 working days, depending on your location and the efficiency of our courier partners.
Shipping Charges
Free Shipping: We offer free shipping on all orders above ₹250.
Standard Shipping: For orders below ₹250, a nominal shipping fee will be applied at checkout.
Cash on Delivery (COD)
Availability: COD is available for select locations and will be indicated at checkout.
Charges: An additional fee may be applicable for COD orders, which will be specified during the checkout process.
Order Tracking
Tracking Information: Once your order is shipped, a tracking number will be sent to your registered email address, allowing you to monitor your shipment's progress.
International Shipping
Current Policy: At this time, ISKCON Wavecity only ships within India. We are working towards expanding our services internationally in the near future.
Address Accuracy
Customer Responsibility: Please ensure that the shipping address provided during checkout is accurate and complete. ISKCON Wavecity is not responsible for orders delivered to incorrect addresses provided by customers.
Delays
Unforeseen Circumstances: While we strive to deliver your orders within the specified timeframe, certain unforeseen circumstances (e.g., natural disasters, strikes, pandemics) may cause delays. We appreciate your understanding in such situations.
Contact Us
For any questions or concerns regarding your order's shipping and delivery, please contact us at:
Email: ecomsupport@3ionetra.com
Address:
Note: This policy is subject to change without prior notice. Please review it periodically for any updates.
By placing an order with ISKCON Wavecity, you agree to the terms outlined in this Delivery & Shipping Policy.
This policy ensures transparency and sets clear expectations for your customers regarding shipping and delivery procedures.